← Triplicate

Privacy policy

Effective September 27, 2026. Updated October 30, 2026 (section 2: how long since a browser's first PDF, as a range; section 5: fonts from Google Fonts). Earlier update October 26, 2026 (section 1: packing and loading photos; section 7: the source labels on links in MCP and API results). Earlier update October 25, 2026 (sections 1 and 7: the order box, voice orders and the example orders). Earlier update October 21, 2026 (sections 1 and 7: attaching a file to AI quick fill, paste rows and the packing-list comparison).

1. What we collect

Triplicate has no accounts. The documents you create are built in your browser and are never sent to our servers (except an order you write or say in the order box, and what you choose to send to AI quick fill: text, or a photo or scanned page you attach; see section 7). Your last entries, saved documents, saved buyers and products, logo and stamp image are kept in your own browser's local storage. Photos you add to a packing and loading photo record are made smaller and kept in your browser's storage (IndexedDB); they are not sent to us. You can remove them by clearing this site's data in your browser.

2. Anonymous usage statistics

To see which features help people, we count anonymous events as daily totals: page views, which features are used (for example "PDF exported"), the website that linked to us, and the country derived from the connection. With a PDF of your own we also count how long ago this browser saved its first one, only as a range (the same day, 1 to 7 days, 8 to 14 days or longer); that date stays in your browser. We do not use cookies for this and we do not store IP addresses or any identifier that could single you out.

3. Feedback

If you send feedback, we store the text, the email address you choose to add (only so we can reply), your interface language and country for up to 12 months.

4. Pro subscriptions and payments

Card subscriptions are sold by Polar (polar.sh) as merchant of record, and Polar's own privacy policy applies to your payment details; we only check whether your license key is valid. Crypto payments go straight from your wallet to ours on the public TRON blockchain; our server reads that public transaction to confirm the payment. To enforce the two-device limit, a random device code created by your browser is stored with your license.

5. Advertising and cookies

This site may show ads from Google AdSense. Google and its partners may use cookies to show ads based on your visits to this and other websites. You can turn off personalised ads in Google Ad Settings. See how Google uses information from sites that use its services.

Some pages load their fonts from Google Fonts. Your browser requests them from Google's servers directly, so Google receives your IP address and browser details, and Google's privacy policy applies; Triplicate does not receive them.

Some tool pages show a link to a partner service, marked "Affiliate link" (currently Easyship, through the Impact affiliate network). If you sign up through it, Triplicate may earn a commission. The link goes through Impact's tracking address, and Impact and the partner may use their own cookies to record the visit; their privacy policies apply. We count only how many times the link is clicked, with the anonymous statistics in section 2.

6. Wallet details on your documents

If you add a wallet address to a document, it is printed on that document only. Triplicate does not receive, hold or transfer your buyers' payments.

7. AI assistant and AI quick fill

When you ask the Triplicate AI assistant a question, the question (and the last few messages of that conversation) is sent to our server and processed by Cloudflare Workers AI to write the answer. We do not store your questions or the answers; we only count how many questions are asked per day and language. To prevent abuse, your connection's IP address is used briefly in memory to limit how many questions can be sent per minute, and is not saved. Please do not type personal or confidential information into the assistant.

When you use AI quick fill in the generator, the text you paste (for example a purchase order or an email) is sent to our server and processed by Cloudflare Workers AI only to fill in the form. We do not store the text or the result; we only count how many fills are made per day. If you are a Pro member, your license key and the device code from section 4 are sent with the request so the server can check your membership; they are not stored with the request. The filled-in details are then kept only in your browser like the rest of the form. Remove anything you do not want to send before pasting.

You can also attach a file instead of pasting. Word (.docx), Excel (.xlsx), CSV, text, e-mail (.eml) and PDF files that contain text are opened in your browser, and their text is put into the box for you to check; only that text is sent when you press the fill button, exactly as if you had pasted it. A photo, or a scanned PDF with no text inside, cannot be read in the browser: it is reduced to one image (the first page of a scan) and sent once to our server, where Cloudflare Workers AI reads it to fill in the form. We do not store the image or the result; we only count how many photo fills are made per day. Files you attach to "Paste rows from Excel" or "Compare with packing list" are read only in your browser and never sent anywhere.

When you write or say an order in the order box at the top of the generator (the order box at the end of a tool or guide page opens the generator with it), the sentence is sent to our server and processed by Cloudflare Workers AI only to fill in the documents. We do not store the sentence or the result; we only count how many orders are read per day and language and which destination countries come up, and your IP address is used briefly in memory to limit requests per minute and is not stored. If you use the microphone, your browser's own speech service (for example Google's in Chrome or Apple's in Safari) turns your voice into text; Triplicate receives only the text, never the sound. The example orders under the box are filled in your browser from prepared results and are not sent anywhere.

When you press Search with AI on the HS code lookup, the product description you typed is sent to our server and processed by Cloudflare Workers AI only to suggest HS headings. It is not stored; we only count how many lookups are made per day and language. Searching as you type runs entirely in your browser.

When an AI assistant or a program uses our MCP server or API (api.triplicatedocs.com/mcp and /api/v1), the order data it sends is processed in memory only to build the documents link, totals, checks or HS and shipment results, and is not stored. The documents link carries the data after the "#" sign, which browsers do not send to any server; the generator reads it in your browser. We count only how many calls each tool receives per day. The IP address is used briefly in memory to limit requests and is not saved. Links to triplicatedocs.com in MCP and API results carry two query parameters, utm_source (mcp or api) and utm_campaign (the tool's name), so that visits that start from an assistant or program can be counted in the daily totals described in section 2; they contain no user, session or request identifier.

8. Support payments

If you send a voluntary support payment in USDT, it goes directly from your wallet to ours on the public TRON blockchain. Such payments are not charitable donations, are not tax-deductible and cannot be refunded.

9. Weekly email

If you subscribe to our weekly email (Trade Rules Watch), the email address you enter is sent to Kit (ConvertKit), the service that keeps the subscriber list and sends the emails. Kit first sends you a message asking you to confirm, and you are added only after you confirm. We use the address only to send this email. Every email has an unsubscribe link, and you can also ask us to delete your address with the Feedback button.

10. Contact

Use the Feedback button on any Triplicate page. Add your email address there if you would like a reply.

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