Tell the buyer early about a new shipment date and the reason. The emails are in English, the usual language of international trade. Nothing you type is sent to Triplicate.
Tips for this email
Tell the buyer as soon as you know, with the new date and the reason.
Offer a solution where you can, such as a partial shipment or air freight for part of the order.
If a letter of credit gives a latest shipment date, ask the buyer to amend it before that date.
Choose the email
Tell the buyer early about a new shipment date and the reason.
The emails are in English, the usual language of international trade. Nothing you type is sent to Triplicate.